Shipping Policy:
Thank you for choosing our handcrafted products! We take pride in creating each item in small batches with utmost care and attention to detail. To ensure your order reaches you promptly and safely, we have outlined our shipping process below:
Processing Time:
- Sugaring Category: Please allow 2-4 business days for us to carefully prepare your order. Each sugaring product is handcrafted in small batches to maintain the highest quality.
- Botanical Skincare Category: Similar to our sugaring items, our botanical skincare products also require 2-4 business days to be expertly created and packaged.
Shipping Method: We use USPS as our preferred shipping carrier. This allows us to provide reliable and efficient delivery service for your order.
Estimated Delivery Time: The estimated delivery time depends on the shipping option you choose during checkout. Once your order is processed and shipped, here are the estimated transit times for USPS:
- Standard Shipping: Ground Advantage via USPS 2- 7 business days
- Priority Shipping: Priority mail via USPS 2-4 business days
- Express Shipping: Express via USPS 2 business days
Order Tracking: We want you to stay informed about your order’s progress. Once your order is on its way, you will receive a tracking number via email, allowing you to keep an eye on its journey to your doorstep.
Shipping Costs: Shipping costs are calculated during the checkout process based on your location and selected shipping method. We aim to provide you with accurate and fair shipping rates.
International Shipping: At this time, we primarily offer shipping within US, Canada and Europe. If you’re located outside this region and are interested in our products, please contact us directly to discuss the possibility of international shipping.
Address Accuracy: Please ensure the accuracy of your shipping address during checkout. We cannot be responsible for orders shipped to incorrect addresses due to incorrect input by the customer.
Delays and Issues: While we strive to provide accurate estimated delivery times, please be aware that unexpected delays may occur due to external factors such as weather conditions or postal service issues. If you experience any delays beyond the estimated delivery time, please feel free to contact us for assistance.
Should you have any questions or concerns about our shipping policy, feel free to reach out to us at admin@jbhomemade.com. Your satisfaction is our top priority, and we’re here to help ensure your order arrives in perfect condition and on time.
Thank you for supporting our small business and enjoying our handcrafted creations!